QUALITY
Top of the line paints, primers, and sundries.
Top of the line products and materials for all trades.
Accurate and detailed estimates to prevent being charged for unnecessary work.
The quality of having a professional contractor with all the necessary and safe equipment.
RELIABILITY
The reliability of always having your phone call returned.
The reliability of always being able to contact a manager during a project
The reliability of people doing what they say they are going to do.
The reliability of scheduling estimates and the work around the homeowner’s schedule.
The reliability of the job being started and completed on time
The reliability of the price not changing unless the scope of work changes
COMFORT
The comfort of being treated with respect at all times.
The comfort of being able to communicate (in English).
The comfort of knowing that the only way the price will change is if you add work to the project
The comfort of knowing that if a mistake is made it will be corrected quickly and without confrontation |
